CAPS - Certified Apartment Portfolio Specialist

2026 CAPS Dates: February 9th - 13th

Step into the next stage of your career with the industry’s premier credential for multifamily leadership — the Certified Apartment Portfolio Supervisor (CAPS).

Whether you’re a new or experienced portfolio supervisor, this five-day course is designed to help you refine your leadership skills, interpret property results, and track progress toward your property or portfolio objectives. You’ll learn strategies for managing high-performing teams, analyzing financial performance, and driving success across multiple assets.

In This Course You’ll Learn About:

• Recruiting and retaining high-performing employees

• Employee performance, engagement, and retention

• Minimizing conflict through stakeholder communications

• Ethical behavior and conflicts of interest

• Annual operating budgets and performance objectives

• Property and portfolio results analysis

• Due diligence process and takeover procedures

• Property takeover and capital improvement planning

• Managing risk through inspections and reporting

• Regulatory agency oversight of assisted housing

• Analyzing property performance data to inform action

• Management agreements and performance evaluation using key indicators

CAPS Modules:

• Client Services and Stakeholder Relations

• Investment Management

• Improving Asset Performance

• Asset Evaluation

• Talent Management

• Contemporary Issues in Multifamily Housing

CAPS candidates must attend all five days of class. Snacks and lunch will be provided each day. Cancellations with refunds will only be accepted prior to February 3, 2026.

Instructor: Katie Rigsby

Learn more about Katie at www.katierigsby.com

By participating in any event I agree and acknowledge that I am undertaking participation in Apartment Association of Central Oklahoma (AACO events and activities as my own free and intentional act and am fully aware that possible physical injury or illness might occur to me as a result of my participation in these events. I give this acknowledgement freely and knowingly and that I am, as result, able to participate in AACO events and I do herby assume responsibility for my own well-being. I agree to hold AACO harmless in the event that I incur any physical or mental injury, including illness, that might be attributed to my participation in the event.
If you are feeling sick or have COVID-19 symptoms, or have recently been in close contact with someone who has tested positive for COVID-19, please do not attend. Learn more about symptoms, definition of close contact and when to quarantine at www.cdc.gov.