Position Title: Leasing Consultant Property Manager
Responsible for showing and leasing apartment units to prospective residents as well as greeting visitors/potential residents, providing swift and courteous customer service for current residents, and completing daily office procedures including rent processing and deposits as required by the property manager. Responsible for ensuring exceptional customer service to maintain the overall reputation of the property.
This position is responsible for all of the following: Showing apartments to rental prospects and leasing to qualified applicants Selling positive aspects of the property and company through proper telephone, leasing and closing techniques Responding to inquiries for property information in an appropriate and timely manner via email and phone Knowing and updating competitors’ pricing/specials Learning all paperwork and reports related to leasing and preparing them when necessary Knowing the property’s budget and how to properly code expenses for payment Calling utility companies to connect and disconnect unit utilities Posting money and making daily deposits. Filing paperwork and service requests Checking all model units and common areas daily to ensure cleanliness Keeping clubhouse, bathrooms, offices and laundry rooms clean when housekeeper is not available Keeping coffee, refreshments, and condiments fresh and stocked Ordering any needed office supplies with the approval of the Property Manager Keeping computer updated with daily property activity via Yardi and Rent Café. Opening and sorting mail Assuming daily operations of the property when Property Manager is not available Coordinating service requests from residents with property maintenance staff Following up on traffic, move-ins, move-outs, and completed service requests Completing all job-related tasks assigned by Property Manager or Property Supervisor Using creative marketing including social media sites to increase occupancy Participating in community activities
This position requires a high school diploma or General Education Degree (GED), three to six (3-6) months related experience/training, or equivalent combination of education and experience.
Communication Skills Required:
To successfully perform the essential functions of the job, the employee must be able to read and write instructions, short correspondence, memos, and service requests and to converse with residents, co-workers, and vendors in a professional manner. The employee must also be able to effectively present information and instructions to potential residents and on-site staff in one-on-one and small group settings. The employee must be able to read, speak and understand English for business purposes.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, climb stairs; use hands to finger, handle, grasp or feel objects; reach with hands and arms; stoop, kneel or crouch; talk; hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Required to work 8:30 AM- 5:30 PM Monday through Friday. The employee is required to work every other weekend. Weekend hours are Saturday: 10:00 AM- 5:00 PM and Sunday: 1:00 PM- 5:00 PM. depending on property needs. Because of the nature of the apartment management business, changes to this schedule can be expected. Different markets may require different hours; therefore, employees/ applicants should check with the Property Supervisor for the required work schedule. Responsible for regular and reliable attendance.
Females- Business suits and dresses are encouraged; skirts should be no shorter than 2” above the knee. Slacks are acceptable if they are neatly pressed and in good appearance. Dress shoes or dress boots are encouraged; athletic shoes, thongs and high, high heels are prohibited. Males- Business suits and ties are encouraged. Dress or polo shirts and slacks must be worn at all times; shorts and denim slacks are prohibited. Dress shoes and socks must be worn at all times. Grooming- Hair must be clean and well groomed; extreme styles are prohibited. Personal hygiene is strongly encouraged; nails are to be properly maintained and extreme colors are prohibited. Noticeable body piercing other than ears is prohibited. A Case & Associates employee identification badge must be worn at all times during work hours.
Valid drivers license and automobile insurance Automobile for transportation to and from work, and for work-related errands Successful completion of a pre-employment background investigation including drivers license verification and criminal record search, employment verification, credit check, and drug screen Ability to learn and work under pressure and deadlines Clear and pleasant telephone voice and demeanor Ability to manage multiple tasks and prioritize workflow Ability to operate office equipment such as computers, calculators, fax machines and copiers Regular and reliable attendance Location transfers may occur at any time during
apply at jobsatcaseusa.com